This is a strong draft, not a substitute for a lawyer. It's written to be accurate and protective for NexForge Labs India, but a qualified advocate should still review it — in particular to confirm compliance with India's Digital Personal Data Protection Act (DPDPA) 2023 for your specific data flows, and to adapt it if you sell to customers outside India (e.g., GDPR obligations for EU customers).
This policy describes what data Clarvo collects and why. It reflects what the Software actually does as of this writing — not a generic template disconnected from the code.
To activate a license key or start your 7-day trial, Clarvo sends the following to our licensing server (hosted on Cloudflare):
This data is used solely to: (a) enforce the trial period per device, (b) enforce the number of devices a license key may be activated on, and (c) allow us to revoke a specific license if needed (e.g., fraud, chargeback).
If you purchase a license, our payment processor (Razorpay) collects your payment and contact details directly, under their own privacy policy. We receive your name, email address, and purchase confirmation (to deliver your license key), but not your full payment card details.
Clarvo does not collect or transmit: the contents of files it scans or cleans, your browsing history, your file names or folder structure, telemetry about your usage patterns, or any data from the Junk Cleaner, Disk Analyzer, File Organiser, Startup Manager, Uninstaller, Driver Inventory, Registry Cleaner, or Privacy Cleaner features. All of that activity happens entirely on your device.
If the Software encounters an unexpected error, it writes technical details (exception message and stack trace) to a local file on your device (%LocalAppData%\PcCleaner\crash-log.txt) so you can send it to support if you choose. This file is never transmitted automatically — it stays on your device unless you send it to us yourself.
If you use the "Run Speed Test" feature in Network Care, your device connects directly to Cloudflare's public speed-test endpoint (speed.cloudflare.com) to measure your connection. This is a direct connection from your device to Cloudflare, not routed through or logged by us. See Cloudflare's privacy policy for how they handle that connection.
If you use Software Updater, it invokes Windows' own winget tool, which communicates with Microsoft's package repositories directly from your device, under Microsoft's own privacy terms.
License/trial records are stored in Cloudflare Workers KV, a key-value store operated by Cloudflare. We retain this data for as long as your license/trial is active plus a reasonable period for support and fraud-prevention purposes. You can request deletion by contacting support@nexforgelabs.co.in.
We do not sell your data. We share the minimum data necessary with:
We do not share data with any other third party.
Depending on your location, you may have rights to access, correct, or delete the data we hold about you. Contact support@nexforgelabs.co.in to make a request.
Clarvo is not directed at children and we do not knowingly collect data from children. If we learn we have inadvertently collected data from a child without appropriate consent, we will delete it upon becoming aware.
This Policy is governed by the laws of India. Any dispute or claim arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.
In accordance with applicable Indian law (including the Digital Personal Data Protection Act, 2023, where applicable), grievances or complaints regarding this Policy or your data may be addressed to:
NexForge Labs India
Email: support@nexforgelabs.co.in
We aim to acknowledge grievances within a reasonable time and resolve them as promptly as reasonably possible.
We may update this policy at our discretion. Material changes will be reflected in the Software's release notes, the "Last updated" date above, or on our website. Continued use of the Software after a change constitutes acceptance of the revised policy.
NexForge Labs India
Tamil Nadu, India
support@nexforgelabs.co.in